Contact Us

34 Iddesleigh Road
Bournemouth
Dorset
BH3 7NQ
Professional
               Effective
                    Value Driven
Client Focused
             Low Cost

 

Miss-sold endowment?

Endowment shortfall?

Would you like endowment compensation?

 

 

No Win No Fee - Average fee ONLY 16.5% - see our fee table for details.

No hidden charges.

Endowment compensation won on over 80% of cases.

Professional and efficient service.

Top experts with full technical knowledge.

 
 
We have an 80% average success rate with a typical payout between £4,000 and £6,000. Largest known payout is £60,000
 

 

HAVE YOU BEEN TOLD ABOUT A SHORTFALL ON YOUR ENDOWMENT?

If you haven't, you should call your company now to find out if you have a shortfall along with 90% of other endowment policyholders.

DID YOU KNOW THAT TIME TO COMPLAIN IS RUNNING OUT?

You do not have forever to complain. Many companies have started using industry regulations to protect themselves from compensating clients. Many companies will soon start to rely on the rules to protect them. You must act now to claim the compensation due to you. If you wait, you could be left with a large shortfall on your policy and no way of getting any compensation back.

HAVE YOU SEEN OTHER COMPLAINT COMPANIES CHARGING 20% to 40% OF YOUR COMPENSATION?

We believe in providing a quality service for a fair cost. We are not like many complaint firms who are more interested in getting their hands on your compensation, than on helping you out. Please see Our Fees section and compare to other firms to see how much lower our costs are.

HAVE YOU COMPLAINED BEFORE AND BEEN UNSUCCESSFUL?

We may still be able to help. You may not have raised the right questions or your company may have rejected your complaint without assessing it in an unbiased way. We will be able to check the previous decision and refer it back if appropriate.

 

The company was recently formed as it was felt most complaint handling firms were charging far too much for the actual service they provided to clients. Also, many of the firms were not providing a high level of service, often because they lacked expertise and industry knowledge.

I set up the firm after having worked for a large high street mortgage lender for 12 years. I became aware that people had been miss-sold financial products, especially endowments and needed help in pursuing complaints as the large companies they are with often do not treat their concerns fairly. When I also found out that third party complaint companies were then taking a large slice of the compensation offered and/or offering an inadequate service, I thought I could help improve the investors situation by providing lower cost, highly professional and expert assistance in pursuing complaints and recovering compensation for those who had been miss-sold.

Although I myself have never sold any financial products, working at the bank has opened my eyes to how the industry as a whole has operated over the past 20 years or so and, in some cases still operates. Lower Cost Complaints Ltd has access to a group of professional and expert people who have worked with complaints and in some cases still do within large financial firms. This enables us to have access to up to the minute information on what is happening within the financial services industry and the effect this may have on your complaint.

We are able to offer a high level of service at lower costs because we do not operate a telephone call center. Once you have signed up to use our firms services, we will provide you with a mobile phone number to call should you have any concerns about our service. We feel that having a telephone call center is not an essential need for success or in providing a high level service. We ask that you put your trust in our firm via email and the postal service. This should not delay the progress of your complaint, which will typically take eight weeks for your policy provider to investigate, but allows us to save you money by charging a much lower fee for the service.